We want to ensure that all our customers can experience the full benefits of these upgrades and have taken the decision to stop supporting older versions of the app. Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered. +44 (0) 1264 839 415 Overseas. It's secure & packed with features, Manage your credit cards on the go with the secure app, The app that makes business banking fast, flexible and more secure than ever. However, you should still take the following precautions to help keep your data secure: A: If you lose your mobile phone no-one can log on to your account without your Memorable Information, but you should call us immediately on +44 131 339 8620. Each time you log in, the digits we’ll ask for from your memorable information will be different. And for your added protection, we’ll lock your account after three incorrect attempts. Pay someone new and manage your money with the new HSBC UK Mobile Banking app, Our app is packed with useful features to make everyday banking simple & secure, The app that makes your everyday banking extra easy, quick & secure, Log into this app for your everyday banking. ‘You will need a smartphone running iOS or Android. Its designed to make all your banking basics as easy as can be, with lots of useful Lloyds Banking Group is a financial services group that incorporates a number of brands including Bank of Scotland. You can also log out manually at any point using the Logout button within the app. If someone else in the business needs to access the business account online, but isn’t already registered, they’ll need to visit here and register. Services may be affected by phone signal and functionality. A: Pending debit card transactions are transactions that have been authorised for payment, but which haven’t been taken from your account balance. Pay bills and send money to people. Opens in a new browser window. SC327000. The app has been fully accessibility tested (in line with WCAG 2.0 and respective native mobile application guidelines, and BS8878: 2010 Web Accessibility Code of Practice) and is accredited by DAC (Digital Accessibility Centre). It’s designed to enable a host of … After that you can safely and securely log in with just three characters from your Memorable Information. Learn more by visiting Internet Banking Security. If you have any problems using or registering for Internet Banking, please call the Internet Banking Helpdesk on 0345 602 0000. © Bank of Scotland plc 2015. A: For most customers, this should take just a few minutes. Carry out regular virus checks on your devices. Select ‘forgotten your password’ or ‘forgotten your username’ on the welcome screen for more details and follow the security steps to verify your identity and reset your details. To keep our customers' personal information safe and secure, we don't allow jailbroken or rooted devices to access the Business Mobile Banking app. View video for help registering your device, Log in faster using just three characters from your Memorable Information, Make payments – pay wages and salaries to your employees as well as suppliers, when you’re on the go, Manage your cashflow – Check your balance and transactions to see whether a particular payment has come in or left your account, whilst you’re out and about, View and cancel your standing orders and Direct Debits on the move. You’re now ready to access your business accounts on the move. Make payments to new and existing recipients and transfer money between accounts. Lines are open 24 hours a day, 7 days a week. If you use a hard token to log in to Business Internet Banking, you can’t yet use Business Mobile Banking. The Bank of Scotland Mobile Banking app helps you stay on top of your money. If you don’t have Memorable Information set up on your account, you can identify yourself using your card and reader. Always use the official Bank of Scotland Business Mobile Banking app to do your banking. For the vast majority of our customers, this situation will never arise, especially if you take a few simple steps to protect yourself online. Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service. Be aware of Bluetooth If you’re not using your Bluetooth connection, switch it off. Here are just some of the things you can do: View your balance and transactions at any time, using any device. Visit the Bank of Scotland Twitter page. Business Mobile Banking Now you can securely access and manage your business accounts on the move. Even in the unlikely event of fraud, we promise you won't lose out. Use of Mobile Banking is subject to our Business Internet Banking Terms and Conditions. Some customers have advised us they’ve received calls from people claiming to be from Bank of Scotland or other well known organisations. SOME OF THE FEATURES OF MOBILE BANKING 1: View the balance and transaction history of your current and savings accounts. Find a Bank of Scotland Branch, ATM, or LINK ATM in the UK. Bank of Scotland Mobile Banking: secure on the go, Cookies help us deliver our services. More information on Lloyds Banking Group can be found at lloydsbankinggroup.com . ‎Our app helps you stay on top of your money. At the moment the safest and easiest way to bank with us is through Internet Banking and our Mobile Banking app. This only needs to be done once on each device you use, and then you only have to enter three characters from your memorable information to access your account(s). Please call us from a landline on 0345 300 2755 (+44 01733 266 291) lines are open seven days a week 9am–5 pm. Whether you’re heading to your next meeting, in the office without your PC or on your way home, our new app will help you stay in touch with your finances. It’s designed to enable a host of core banking activities on the move, with built-in security technology to keep your business finances safe and private. You can find out more about how we protect you and your money and get details about our online banking guarantee by visiting Internet Banking security. Bank of Scotland plc, Registered in Scotland No. This app makes business banking with us fast, convenient and more secure than ever. You’ll be asked for three characters from your Memorable Information each time you log in. Registered Office: The … Please call us from a landline on 0345 300 2755 (+44 1733 266 291) lines are open seven days a week 9am–5 pm. Use of Mobile Banking is subject to our Business Internet Banking terms and conditions. Our mobile app is secure, convenient, easy to use and gives you all the tools you need to manage your business finances online. New recipients will need to be set up via internet banking. An Apple App Store or Google Play account. A: Yes, you can use this service with a Wi-Fi connection, but we recommend that you only use a secure Wi-Fi connection. ‎Our app helps you stay on top of your money. These could then be used to commit fraud using your details. Please check before you travel. A: This is a 'timeout' feature that stops you from accidentally leaving your bank account open on your mobile device. For the attention of Private Banking clients who use a token All users of Business Internet Banking must have their own login details, including Memorable Information. Find out more about Mobile Banking for personal customers. Built-in … “Jailbreaking” or “rooting” means removing safeguards from a phone, so a wider range of apps can be installed – including unofficial ones. If you receive a text message, email or phone call that you’re worried about or looks suspicious please email the details to security@bankofscotland.co.uk and we will look into it and use the information to help identify fraud. A: Yes your username, password and Memorable Information are the same whether you use a computer or mobile device to access your accounts online. To manually log out, click settings icon in the top right of any screen, followed by Log out. Remember, we’ll never ask you for your security information. Visit the Bank of Scotland Facebook page. We’ll show you how to download your app, and provide you with an easy to follow guide on how to set it up, using your phone, card and card reader. Bank on the go with TSB Mobile Banking. An Apple App Store or Google Play account. A: We continuously add enhancements and new functionality to Mobile Banking, and our latest apps are even better than before. Pay, transfer, see balances & more. Tell us, as soon as you can if you think your Security Details have been lost, stolen, damaged or are being misused; or think someone may be accessing your accounts without your authority, or has discovered your Security Details. We are covered by the Financial Ombudsman Service (FOS). Scroll through the welcome screens and press "Get Started", Log in using your Internet Banking username and password, You’ll be asked for three characters from your Memorable Information. Being careful when you use our services includes, for example, that you: Do all that you reasonably can to keep your Security Details (such as online and mobile username, password, and memorable information) secure, and you log off after each Internet Banking session. Rank History shows how popular Bank of Scotland Business Mobile Banking is in the Google Play, and how that’s changed over time. This app makes banking with us fast, convenient and more secure than ever. If you decide to reset your phone to its original manufacturer settings, you should then be able to start using the new app. Registered in Scotland no. It’s designed to enable a host of core banking activities on the move, with built-in security technology to keep your business finances safe and private. Jailbroken/rooted devices To keep our customers' personal information safe and secure we don't allow jailbroken or rooted devices to access the new app. Automatic logout You can set up how long your mobile device stays inactive before it logs you out from your banking app. Internet Banking registration required. Please note that any data sent via e-mail is not secure and could be read by others. Download Bank of Scotland Mobile Bank and enjoy it on your iPhone, iPad, and iPod touch. A: You must be an existing Business Internet Banking user to use our Business Mobile Banking app. But you can use our Personal Banking app. SC327000. If you're changing your mobile phone, just download the app, install it, and register the device again. A: “Jailbreaking” or “rooting” means removing safeguards from a phone, so a wider range of apps can be installed – including unofficial ones. A: You should call us immediately on +44 131 339 8620. 0808 202 1390 UK Visit the Bank of Scotland Linkedin page. This creates a secure link between your mobile device and your Internet Banking profile; and you’ll only need to do this once. All rights reserved, Compare Term Deposit and Notice Account products, Commercial Foreign Currency Account Interest Rates (£0 - £3m Turnover), Commercial Foreign Currency Account Interest Rates (£3m - £25m Turnover), Understanding the risks in your international-trade cycle, Connect Inspire Achieve – women’s networking, Please Enter to access social media links. Be wary of suspicious calls. You can find out more in our Security pages. These are known as phishing emails. Let us show you how easily you can check your balances, pay existing recipients, transfer money between accounts, and so much more, even on the move. Please call 0345 300 0268, Internet Banking Helpdesk Business users should continue to access their accounts through the Business Internet Banking service. Use the card reader ‘Respond’ function, input your PIN and press “ENTER”, Enter the 6 digit code displayed on your device into your card reader and press “ENTER”, The card reader then displays an 8 digit passcode, which needs to be entered into the box provided on your device and then select “Continue”, The first time you log in, we’ll give you the option to select how quickly you want to be logged out from the app when your device remains inactive. We are closed on Bank Holidays. Lloyds Banking Group is a financial services group that incorporates a number of brands including Bank of Scotland. We guarantee to refund your money (including charges and interest that you’ve paid or not received as a result) in the unlikely event that you experience fraud with our Internet Banking service. For further guidance on using our online banking services - see our Internet Banking terms and conditions. If you have problems with speech or hearing you can contact us using a Textphone. This site is intended for UK residents unless otherwise stated. How you can protect yourself Use links in our emails that will only ever go to a page on, We’ll always quote your Internet Banking User ID or the last four digits of your account number. Download Bank of Scotland Business and enjoy it on your iPhone, iPad and iPod touch. A: If you’ve forgotten your Internet Banking password or memorable information, don’t worry, you can reset it on our desktop Business Internet Banking site. This app makes business banking with us fast, convenient and more secure than ever. You just pay your normal business transaction charges. Manage your money anywhere, anytime with the new Santander Business Banking app. You can track the performance of Bank of Scotland Business Mobile Banking every hour of every day across … Please call us from a landline on 0345 300 2755 (+44 01733 266 291) lines are open seven days a week 9am–5 pm. To help ensure our customers experience the full benefits of the upgrades we make, from time to time we have to stop supporting older versions of the app. It’s packed with features to make banking with us fast, convenient and more secure than ever. The app is compatible with standard device screen readers to help you use both Mobile Banking and the Branch and ATM finder if you are sight-impaired. If you don’t yet use Memorable Information, you’ll be asked to set it up the first time you use the app. Use official app stores All our business apps, including our new Business Mobile Banking app, are only available from Google Play or the Apple App Store. A: If you lose your phone, no one can log in to your business account Memorable Information. If you use a hard token to log in to Business Internet Banking, you can’t yet use Business Mobile Banking. We’ve made some updates to our app, including critical bug fixes. We’ll continue to make improvements to our Mobile Banking services and to provide new features. If you’re not already registered, you can do so here. Pending paid-in cheques are cheques which have been received by us but which are not yet available to spend. Our Business Internet Banking and Internet Banking helpdesk call lines are open from 7am to 10pm Monday to Friday and 8am to 6pm Saturday and Sunday. You can also reset your password through the app’s Settings menu. You’ll then need to set up Memorable Information within the app. A: Yes, the app is very secure. Next, you'll need to register your device using a card & reader. We would never ask you to supply your login details, Keep your mobile operating system up to date to ensure you have the latest security enhancements, Always enable your mobile phone's security lock or passcode, Switch off Bluetooth when you’re not using it, Don't accept or open any apps or MMS messages from unknown senders, Check and install any software your mobile device provider offers to protect you from online viruses and other hazards, Treat the security of your device in the same way as you’d treat the security of a PC, View pending debit card transactions, cheques being processed and one-off pending payments you’ve set up to be made in the next 30 days. By using our services, you agree to our use of cookies. Our mobile banking app is a great way to securely access and manage your business accounts on the move. When a device has been jailbroken or rooted, it makes it easier to install apps that haven't been properly screened for malware, leaving the device vulnerable to fraudulent attacks. While we work hard to protect you and your money, here are a few simple steps you can take to protect yourself: Protect your passwords Never share your mobile security information with anyone, and don’t store it on your device. Contains Ads. They visit specific locations for up to 6 days a week throughout the year (except Christmas Day and Bank Holidays) Contacting you Criminals may use emails, text messages or phone calls to lure you into handing over sensitive and valuable information such as credit card and bank account numbers, passwords and login details. To use a screen reader, you'll need to enable the accessibility options in your device settings. Older app versions won’t be supported from 18th September 2020, so we recommend updating now. This site is intended for UK residents unless otherwise stated. +44 (0)131 339 8620 Overseas, Commercial Banking Online Helpdesk Download Bank of Scotland Business Mobile Banking for Android to this app makes business banking with us fast, convenient and more secure than ever. A: We are always working to make Mobile Banking even better for you. Maintain your Mobile operating system We recommend that you keep your mobile operating system up-to-date to ensure you have the latest security enhancements. User testing was carried out by individuals who are visually, mobility or hearing impaired, or who are dyslexic or have a learning disability. If your account is not set up with Memorable Information you’ll need to use a card and reader the first time you use the app. If the first time you use the app, you don’t already have Memorable Information set up on your account, you can identify yourself using your card and reader. A: We do all we can to protect you online. That hasn’t been tampered with (e.g jail broken or rooted) The app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details. but you should call us immediately on +44 131 339 8620. Add to Wishlist. Bank of Scotland plc Registered Office: The Mound, Edinburgh EH1 1YZ. Opens in a new browser window. Your Memorable Information or a card and reader. With the Business Mobile Banking app you can: To use the app, you must be registered for Business Internet Banking. Registering for Business Internet Banking? A: The app will automatically log you off after your device remains inactive for the period of time you selected during setup. Select ‘Forgotten your password?’ and follow the security steps to reset your password. It’s packed with features to make banking fast, convenient and more secure than ever. A smartphone running iOS or Android. When a device has been jailbroken or rooted, it makes it easier to install apps that haven't been properly screened for malware, leaving the device vulnerable to fraudulent attacks. A card & reader will be required to register your device the first time you use the app. 0345 300 2924 UK You’ll then need to set up Memorable Information within the app or Business Internet Banking. All banking data sent between the Business Mobile Banking app and the bank is securely encrypted. It’s designed to enable a host of core banking activities on the move, with built-in security technology to keep your business finances safe and private. More information on Lloyds Banking Group can be found at lloydsbankinggroup.com. If you've been grossly negligent, we will not refund any money taken from your account before you have told us your Security Details have been lost, stolen or could be misused. All users of Business Internet Banking must have their own login details, including Memorable Information. You will also need to register your device using a card & reader the first time you use the app. A: We don’t charge for Mobile Banking. Always set up a password or PIN to access your mobile device(s). A: No. Your network provider may charge for connectivity when not using a wireless connection, please confirm with your network provider. The app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details. Keep up to date Contact your mobile phone provider and ask them for advice on software to protect you from viruses and other online hazards. Opens in a new browser window. Next you’ll need to use a Card & Reader to register your device. If you use our online service and become a victim of online fraud, we guarantee you won't lose any money from your account, and will always be reimbursed in full. Text message and email Always be cautious when clicking on links in text messages or emails. Fraud detection systems We monitor your account(s) for any unusual activity. We won't give you a refund if you have acted fraudulently. You’ll then need to set up Memorable Information within the app or Business Internet Banking. A: Yes, with our latest update you can make payments to existing payees. A: There isn’t currently an app for mobile devices other iPhone or Android. The app is not compatible with some older versions of the operating systems – check the Apple App Store or Google Play for more details. The app doesn’t yet work on Intel based Android devices. Our new mobile app includes the following safety features: Secure login By registering you will create a secure link between your mobile device and your Internet Banking profile. 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