straight talk customer service straight talk customer service

IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. The appeal of Straight Talk is its flexibility and affordability. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. All of a sudden my phone stuck in sos mode. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! By account information, we mean phone numbers, account numbers, login details, and more. It is impossible to talk to someone who speaks fluent English. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Available online only. The service was great and I never had an issue that caused any inconveniences. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. Actual availability, coverage and speed may vary. HIGH SPEED INTERNET REQUIRED. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Verizon does not work well in this area, hence the AT&T sim card. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Posted by nepaguy001. That's how much they give a . In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. 30 minutes to sync email to your phone. Why Ripoff Report will not release author information! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Receive your unlock code via email. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. WebAt Straight Talk, customer service is extremely important to us. Straight Talk: Call 1-877-430-2355. I was forced to accept the free Verizon sim. No customer service at all. Do not work with this company it's a scam. Please wait an additional 24 hours and try the test call again. It offers a wide variety of smartphones and allows users to activate service on their current phones. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Great help!!! Even when they trouble shoot my son's phone he still can't do anything. File your review. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Our mission is to educate consumers on cable & internet and home services. This number worked fantastically, and I got all I needed accomplished! You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. You'll get all the information you need right on your phone! Would not make an exception,to a hotel reservation I made thru Priceline. All business will get complaints. Calling Straight Talk back may result in you getting a representative who is able to help you. In total, Straight Talk has 4 phone numbers. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. I have never experienced worse customer service in my entire life. A month equals 30 days. Dont waste you time or money. Guess what! At this point youve probably tried calling Straight Talk Wirelesss customer service. My phone service is not working. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Billing & Payment. Be the first one to find this review helpful. See 911 for details. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. The wireless phone number can be changed only up to 4 times per year. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. But you have exceeded the number of items allowed per order. Straight Talk is committed to providing our customers the best customer service. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? You need help? Please click on www.straighttalk.com/Coverage to view our Service Area Map. WebStraight Talk is committed to providing our customers the best customer service. Refill with your credit card right from your device. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. WebCustomer Service Chat Access Reward Information Download it now! Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. We will get back to you in a few minutes. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Press # three times. Will I be able to use my existing handset when I move to Straight Talk? WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. How those businesses take care of those complaints is what separates good businesses from the rest. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Never had any other carrier! You will need to perform a separate checkout for the items in your cart. 2023 Trustpilot, Inc. All rights reserved. Sorry they won't. Imagine not being able to call the police? Straight Talk is a carrier formed by the combination of Tracfone and Walmart. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Some phones on specific plans have hotspot capabilities. INSTALL NOW>> Forget about data limits! There are many easy self service tips you can do to help you enhance your experience. SMH!!!! The NEW $55 Plan will If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. WebChat with one of our agents live. You'll sit for hours waiting for help. Text 611611 to check your balance, get refills and much more. Original review: Feb. 1, 2023. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Privacy policy Please refer to our privacy policy. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. I told them I would like a refund. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. You will also receive a text message with the details. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. There is no spot reserved for this router, you will need to check service availability for your address. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. 4G LTE or 5G-capable device required. They might even offer some discounts or incentives to keep you with them. WebUnlocked phones youre bringing to Straight Talk. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. I asked for a manager or someone that could do something. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. The 2nd person wanted me to scratch off the pin on the data card. It's now been a day and half. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Hopefully I can get them to unlock my sim so I can switch to something else. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Hiding negative complaints is only a Band-Aid. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. I guess you get what you pay for with the cheap service!!! Use the charger that came with your phone to avoid battery damage. You have exceeded the amount of Smartpay items allowed in your cart. Unsubscribe easily. Terms & conditions, Privacy Central FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. How Do I Check If There's Straight Talk Coverage in My Area? I accidentally threw my sim card away when switching to Visible. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Note that it can take up to two business days for Straight Talk to process your request. Copyright 2007 - 2023, ContactHelp.com. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. | Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Still no service. Get fast shipping and top-rated customer service. This company and the people who work here are so horrible. J.D. You can call us directly and we will help you. Reward Points have no cash value and cannot be transferred to another customer. We though we'd save money with Straight Talk. It's the most convenient way to manage your service. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. How Do I Activate My Straight Talk Phone? Walmart rep asked my address then recommended ST home internet. WebStraight Talk, Inc. It offers four different service plans with different data and storage options. Get immediate Straight Talk support from HelpOwl.com. You can now share news articles on your favorite social media channels. By texting keywords to 611611, you are consenting to receive response messages. In my experience and for my needs Straight Talk worked very well for me. They asked if they could call me on a different number to troubleshoot. Once the app and email has been set up, an icon will appear on the applications menu. Unfortunately, they've lost our business going forward. There's a problem. Straight Talk is also branded as Tracfone and offers prepaid phone service. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. You can help! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. I can call my son in Maui. Straight Talk could never get my phone to activate. > Sign In / Reset Password. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. @PBQB523 Focusing on our quality of customer service is our priority. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. Yes, as long as Straight Talk provides service in that zip code. T-Mobile: Call 1-877-453-1304. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Straight Talk is also branded as Tracfone and offers prepaid phone service. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. This is one of the worst experiences I've ever had with any company. Turn off Bluetooth and GPS when not in use. They say they'll call you back. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Have an idea for Straight Talk? Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Click below for our Contact Information and hours of operation! Plans include unlimited talk and text and high-speed data. You can call us directly and we will help you. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. They also have a rewards program so you can earn points to get free monthly plans. I want to keep the phone just someone lying to me like that is crazy. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. We then hung up. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Thank you, you have successfully subscribed to our newsletter! Companies can ask for reviews via automatic invitations. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". Simply let him/her know that youd like to cancel your Straight Talk service. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. What a complete waste of time. WebStraight Talk Home Internet service available in select areas. Just a Philippine call center that is undertrained and could care less to do their job. This is a garbage company and should not be able to do business. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. WebSearch Newegg.com for iphone 6s plus straight talk. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Information may be transmitted with a delay and may not reflect actual balances. Concerns about data usage are often reported by users. Wow! However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Customer service gives no true resolution to the issue. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. No international roaming allowed. Get buying tips about Prepaid Phones delivered to your inbox. Privacy Policy. People do change cards. I never was able to get one. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. I spent HOURS on the phone with customer service getting the same answer every time. Your new Straight Talk will be ready to complete activation when your old phone stops working. Yes, you can with the Straight Talk Bring Your Own Phone program. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. I even asked them if I would get resistance from the store and they insured me it would be fine. It goes against our guidelines to offer incentives for reviews. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Went to walmart to buy a hotspot to get me by. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. There's no kind of help or communication to help at ALL. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. Click "Settings" "Payments". Who is ED Magedson - Founder, Ripoff Report. Calls are billed in one-minute increments. They constantly use data and can slow down the processing speed of your phone. Yesterday we discovered that we can't call the New York State Police. Additional terms and conditions apply. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Unacceptable. Press 1, then 5, then press # three times. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Never called . After setting the sync settings, emails will begin displaying on your phone. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. I am very upset that they would not honor the warranty that the phone was supposed to have. WebHow to Contact Straight Talk Customer Service Using DoNotPay! No one knows how to help or even cares. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Current items cannot be combined with other purchases. The didn't know there own settings to get their phones to work. Where do I start! Their website claimed my transaction didn't go through even though my credit card was charged. The NEW $55 Plan will now provide Unlimited High-Speed Data. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. The phone was bought 7 months ago (has a 1 year warranty). Straight Talk will unlock phones for current and former Straight Talk customers for free. WebGet rewarded with Free Service at Straight Talk Rewards. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. He said he was not allowed to transfer the call to anyone else. A link has directed you to this review. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. All rights reserved. Enjoy reading our tips and recommendations.