msc customer service email address msc customer service email address

MSC Cruises has built large theatres on all ships to ensure every guests has a comfortable, quality seat. Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. Guests under the age of 18 are prohibited from disembarking the ship unless accompanied by a legal guardian or an adult duly authorised from the legal guardian to accompany the minor, by virtue of an official consent of the latter. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. To discover all the privileges please clickhere. Where is Satellite Internet Access available on board? or kgs.). Embarkation begins at the Check-In time shown on the cruise ticket. Phone: +40 720 800278, Interra Travel Customer Service Phone: +1 (800) 666-9333. Piraeus Varna Service (BSM) Port Said - Ashdod Shuttle (PAS) Spain East Med (SEM) Spain Turkey Express (STX) Spain Turkey Express 2 (ST2) Turkey Levant Service (TLS) Turkey Levant Service 2 (TL2) Turkey Poti Service (TPS) Turkey Poti Service 2 (TP2) Turkiye Black Sea Express (TBX) Turkiye Egypt Express Sevice (TEX) Turkiye Varna Service (TBS) EDI (viaINTTRA; GT NEXUS; Cargo Smart), Manually (viaINTTRA; GT NEXUS; Cargo Smart), Fax: 908-605-2619; e-Mail: us038-vgmusa@msc.com. Yes, MSC Voyagers Club membership is open to all ages. Provides customer service, in accordance with MSC standards to ensure customer satisfaction account retention and revenue generation. Support is available by phone, email or the contact form, Monday through Friday 0700-2000 EST (closed on federal holidays). Spoke with Willie, customer service. MSC Seaside (2017) and MSC Seaview (2018) rewrite the rule book of cruise ship design, blending indoor and outdoor areas to connect guests with the sea like never before. Fort Lauderdale, Florida FL 33309 USA, MSC Cruceros S. A. MSC customer service has been terrible. Thank you for visiting our site and we look forward to seeing you on board soon! No: 25/6 Kat: 3 There are ad-hoc programmes designed for every age group, as well as sports competitions, contests, quizzes, treasure hunts, and games in the swimming pool. Use the MSC for Me free chat to talk with your onboard mates. Excluding emergencies, medical services carry a fee and prices are available on board. In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays. Please note that the luggage embarkation and disembarkation process can vary between ports. Phone: +90 (850) 420.96.00 Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Matre dhtel. Today, the company stands for 1,350 employees, 9 offices, 21 ports, 31 terminals, 49 weekly services and 89 inland ramps. Mr. Vago studied Economics in the UK, at St Catharine's College, University of Cambridge. We do everything we can to make life easier and as comfortable as possible for all our guests. Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays. *Depending on the itineraries and subject to applicable legislation. You can settle your final bill in any of the following three ways: By credit card We're here to help you in any way we can. Our Customer Service staff will be happy to guide you around the website, help you make or change a booking, and provide assistance before or after your cruise. We will contact you via email, SMS or WhatsApp to let you know our latest offers and cruise products that we think might be of interest to you. To check-in online: How is luggage handed over when boarding and leaving the ship? Gemaizeh, St. Famille Str. Home; Forms; Contact us; Request For Proposal Form Contact us. Please be sure that the travel agency sends your request for these items at the time of booking via e-mail. Will call available at our Chicago location Mon-Fri 7:00am-6:00pm and Sat 7:00am-2:00pm. Please enter valid partnumber and quantity. 5 rue Barbs Prof. Fahrettin Kerim Gkay Is it possible to upgrade from the Browse package to the Browse & Stream one? Your browser is not compatible with our new website and may not be secure. Wow - talk about bad customer service. C1058AAH Buenos Aires - Argentina, MSC CRUZEIROS DO BRASIL LTDA. Store trailers / Containers away from natural areas and/or avoid placing over soil or vegetation. Brasov, Romania Repeatedly smoking in non- smoking areas can ultimately lead to disembarkation. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Telephone Number. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Quick Find Contact. Contact details. Your browser may be out of date or not compatible with our new site and may not be secure. For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline. 13, District 1 Bucuresti, Bd Ferdinand nr 83 Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST, 6750 N. Andrews Avenue Australia: 1300 028 502. Thank you for visiting our site and we look forward to seeing you on board soon! MSC House, Opp. To track a Msc courier package, you can follow these steps: Obtain your Msc tracking number: This number is unique to your package and can be found on your shipping receipt or confirmation email. Phone: 800-824-1400 Fax: 877-824-1411 To return your CPAP supplies, please email returns@mscsleep.com To schedule your appointment, please email scheduling@mscsleep.com To reschedule your appointment, please email rescheduling@mscsleep.com If you need to request medical records, please click here for the form. All our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort. Do you provide any equipment for parents with young children? Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ships departure. Portal para clientes MSC Mxico. This can only be done in the on board currency (euro or US dollars, depending on the itinerary), for a fee, set according to the itinerary. 50 Msc Customer Service jobs available on Indeed.com. Get help and support whether you're shopping now or need help with a past purchase. Can I bring my Mobility Scooter on Board? Join before the cruise and earn 100 bonus points! Wschowska 9, MSC Cruzeiros Portugal It is extremely important that you always arrive at the port with your e-ticket, including the embarkation form with complete and accurate personal data. Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays. Login Hi, {0} Sign out. Please check availability when booking. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. 55, El Sultan Street Please rotate your device to enjoy a better experience, Modern Slavery Act Transparency Statement. Shipping Services Container Freight Service Website 24 YEARS IN BUSINESS (714) 708-3584 575 Anton Blvd Ste 720 Costa Mesa, CA 92626 2. During these periods, congestion can make internet access slower, just as it would on land. Any shipper of record signed VGM will override any VGM derived at or by the terminal. Sweep, vacuum, wash the containers and trailers prior to stuffing / loading. Yes. ITINERARIOS LOCALES. For more information regarding the Saudi Arabia & Red Sea Cruises click here. Contact. He joined MSC Group's cargo business Mediterranean Shipping Company in 2000, becoming Line Manager for the USA, Mexico, and Canada in 2001. MSC Company Egypt Mediterranean Shipping Company US callers: 888-LINK456 - International callers: +1 212 8271672 - Email: support@msclink.com Mon-Fri 9am-5:30pm. Just call and speak directly with your Travel Agentmuch easier than email. Over-the-counter medicines can be purchased on board. What is the main difference between Browse and Browse & Stream packages? The enhanced health and safety measures are designed to ensure that MSC Cruises preserves the holiday experience from booking to on board. Entertainment varies between itineraries. MSC Babycare (dedicated to babies and toddlers under 3 years old) will temporarily be unavailable on board our ships. http://www.cdc.gov/media/releases/2016/p0801-zika-travel-guidance.html. A diverse variety of performances is programmed for each evening: international musicals, classic and modern songs, dance, mime acts, magicians and jugglers. MSC Industrial Supply Customer Fulfillment Centers Atlanta, GA 6700 Discovery Blvd. FREE Phone: 0800 66 33 55 or 0121 505 9500 Embarkation begins at the Check-In time shown on the cruise ticket. The following links provide the directives and/or guidelines: International Plant Protection Convention:https://www.ippc.int, FAO:https://www.fao.org/plant-health-2020, For Detention, Demurrage and Per Diem charges kindly check the files below or click. Str N Titulescu nr 6 Pernavas iela 19-205, http://www.cdc.gov/zika/hc-providers/pregnant-woman.html Australia: 1300 028 502 Mableton, GA 30126 Toll-free: 1-800-645-7270 Local: 1-770-732-8650 Fax: 1-800-255-5067 Columbus, OH 1568 Georgesville Rd. Empreendimento Alcantara-Rio, Rua Fradesso de Silveira n 4 - 1A Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. The Arrival of MSC VIRGO in Pointe-Noire Promises a New Horizon for Central Africa, The global nature of trade will prevail, MSC CEO tells TPM23 conference, Meet MSC in Boston at the Seafood Expo North America (SENA), MSC Group and MSC Foundation Support Earthquake Relief Initiatives in Trkiye and Syria, MSC Commits to Achieve 100% Electronic Bill of Lading Adoption by 2030. By Get assistance before or after your cruise and read FAQ for more information. Each guest is responsible for acquiring and presenting all travel documents necessary for boarding the ship in their respective country of embarkation, documents including a valid passport and any visas required for the cruise itinerary. Key Contact Mobile/Cell Number ; Customer Service Export: Steve Overton (1) 773 957-9309: Tamra Smith (1) 562 234-2733: Customer Service Import: Louis Feliciano (1) 562 229-8365: James Lester (1) 562 293-6936 Documentation Tracy Sha (1) 385 434-9662 Emmanuel Leprettre Ltd Varna, Bulgaria 4 Dubrovnik street, entr. Localiza tu embarque rpidamente. Are the prices on board more expensive than those on land? They shall be confiscated and can be taken off the ship to be used while in port. Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. According to the ISF Rule, the ISF filing must be done at the lowest House Bill of Lading number level, but referencing the MSC bill lading number(s) as Carrier. Guests should provide a copy of a medical certificate confirming their existing pregnancy. If you are contacting us about a cruise you are yet to take, we aim to reply within 48 hours of receiving your email. Also a limited number of cots and highchairs are available on board, although please be prepared for increased demand for these during the high season. Guests who wish to find out additional information about the Zika virus should either contact their health care provider physician or visit the CDC Website: Spain. Gandt, if you have a Facebook account, send them a message, they normally answer the same day. 1300-609 Lisbon, Portugal, TUI TRAVELCENTER Rachel.green@msccruises.co.uk. HR 10000 Zagreb - Croatia, Shop 6-7, Royal Business Centre, Vasileos Constantinou 89, MSC Croisires Along with leading international experts in the field of Medicine, Public Health and related scientific disciplines we developed our new guidelines to protect the health and safety of our guests, crew and the local communities we visit before, during and after your cruise. Jetwing House 46/26 Navam Mawatha Menu. How can we celebrate my childs birthday while onboard? Guests are personally responsible for the custody, feeding and general care of the animal. Fort Lauderdale, FL 33309. At the moment this section is accessible only on our desktop site. Yes, MSC Cruises has a wide range of duty free and tax free shops on its fleet. Minors onboard must be supervised by a parent or a legal guardian at all times and are welcome at the activities onboard or at shore excursions, provided that a parent or legal guardian is present. Bienvenido al nuevo portal de MSC! Benjamin Franklin - Col. Escandon Started August 27, 2021, By Onboard bar purchases will incur a gratuities, automatically added to all purchases: 15% gratuities on European, Emirates, South Caribbean, Red Sea, South America (Brazil and Argentine) and Far East itineraries, and 18% gratuity on North America itineraries. Segways and other similar vehicles cannot be operated on board. It is free for guests to attend the performances held on board MSC cruise ships. Welcome to MSC, this site is screen reader friendly. What if my luggage or other personal effects are lost? Colombo 2 - Sri Lanka Account summary. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. All rail shipments must have the VGM submitted within 24 hours of the container gating in at the origin rail ramp, to avoid any extra fees levied by the terminal for weighing services. 2019. 193, Kifisias Avenue & 24, Iereos Dousi Str, Marousi, Email: bluesun1954@gmail.com; info@bluesun.gr, 22, Filellinon Str. For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline. Contact us. Properly trained and certified guide dogs are allowed on board, provided they are in good health and have all documents required for entering the countries visited during the cruise. Started June 21, 2021, By Yes, all packages have no data limits. If you need more lookups, . Opening Hours. HR 21000 Split - Croatia Yes, you can. In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. The breeder knew NOTHING about the charge. Swimming caps are optional, but flip-flops should be worn around the pool (and can be purchased in the shops on board). Mon, Tues, Wed & Fri 08:00am -17:00pm Guests who wish to find out additional information about the Zika virus should either contact their health care provider physician or visit the CDC Website: What happens in the event of rough seas or bad weather? Which kind of activities can I find on board? You can register your children for the Kids Clubs on board or complete the subscription form online before boarding. Been dealing with them back and forth for 3 months now over a cruise credit due to positive covid test. 2/16/23. Can a passenger with reduced mobility travel alone? H-1056 Budapest- Hungary In all cases, passenger details will be handled with absolute discretion, in accordance with our privacy policy. The most serious offences can lead to criminal prosecution and disqualification from engaging in any conduct that may be conducive to a biosecurity. company contacts for MSC cruises. In the event of loss or damage to luggage or personal effects, a representative of MSC Cruises should be immediately notified. Contact us form on web site is not working for me. You can check your case status, see our case processing times , change your address and more right on our website. LONG BEACH WAN HAI LINES (USA) LTD. 301 EAST OCEAN BLVD.SUITE 1650 LONG BEACH, CA 90802; Tel No. You can also access the internet without the need for a mobile device, by using the computers in the Internet Caf on board. We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea. Yes, MSC Cruises and its staff are constantly striving to provide the best service possible for all guests, including those of reduced mobility or disabilities. 'Ashley' proceeded to tell me missing cruises can't be corrected more than 3 months out, that absolutely no exceptions ever, even if it is obviously am MSC mistake, would not transfer me to a supervisor. MSC Cruises, its employees and agents accept no responsibility for loss, damage or theft of guests luggage or personal effects. The ultramodern ships in the MSC Cruises fleet go substantially above and beyond what is required, carrying backup mechanical, navigational and safety provisions. All children on board our ships can enjoy delicious, nutritious dishes and varied, fun main courses. all Cuban-made articles or merchandise from Iran, Myanmar or Sudan, Narcotics and some medication containing prohibited substances, Absinthe (or other alcohols containing Artemisia absinthium), Endangered species that have not been outlined by CITES. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. SEGUIMIENTO A EMBARQUE. CSI USA,LLC Shipping Services Website 17 Asked for supervisor a few times and was always told they will call me back but never did. 3 - The industry can be directly affected in respect to delays for cargo release (quarantine), demurrage charges due to cargo holds, extra handlings and drayage and/or cross stuffing when necessary, cleaning / fumigation process,possible re-export charges and/or cancelling future deliveries, loss of business. 5 - All industry participants, need to be aware of the risk of penalties for not complying with biosecurity requirements for the individuals involved, which will vary and can be most serious. Can cash withdrawals be made on the ship? Cape town :Block C Ground Floor, Lagoon - South Africa, Beach Office Park, Cnr Boundry Rd & Marine Drive, Milnerton, MSC Cruises (Australia) Pty Ltd. Close Window Link:https://www.msccruisesusa.com/en-us/Contact/Contact-Us.aspx, If you have a current booking number you can correspond through:MSCExistingReservations@msccruisesusa.com. Your internet data needs to travel vast distances between the ships antennae and the nearest satellite, and it needs an unobstructed line of sight between them. What medical services are available on board? My expectation is MSC will do sweet fanny adams for you. Here's an example of an email response when a customer has a question: Hi Mark, Thank you for reaching out about the shipping estimates for your customized order. A new regulation for a safer supply chain. In connection with this, MSC Cruises offers pregnant guests and the people travelling with her in the same cabin the opportunity to cancel free of charge their cruise to countries affected by Zika or rebook using cruise credit to another destination of their liking among the worldwide destinations that MSC Cruises offers to be utilized within a 24 month period. Ensure conveyance is clean before loading / stuffing. New Zealand: 0508 4278 473, MSC Cruises Suite 532, 5 Lime Street 6750 North Andrews Avenue, Suite 100 The following information is required: name, last name and date of birth. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. MSC Industrial Supply Co. | Contact MSC X Chat with MSC! 92120 Montrouge - France, MSC Kreuzfahrten GmbH With the Browse & Stream package it is possible to use video calls, stream music and videos. Fax : +972-4-8510161, Santa F Travel and Tourism (MSC Partner) At this time, the purchase of the puppy is in limbo. H-1051 Budapest,Hungary 1-844-284-9439; 6750 N . Work at MSC Other enquiries Back to Top COUNTRY-LOCATION / LOCAL OFFICE Office details Doing business together Solutions Local information E-Business Sustainability myMSC Get to know us Newsroom Careers Contact us Headquarters: +41 227038888 info@msc.com Chemin Rieu 12, 1208 Switzerland What is the deadline for notifying MSC Cruises of my special needs? Prices are published on board. Do on board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? LV1010 Riga, Latvia You will only pay the difference between the full costs packages (to preserve the 20% discount advantage). They keep saying a future cruise credit would processed in a couple of days every time I call in. Guests should inform MSC Cruises of special needs at the time of booking, or at the latest two working days before departure. GR 185 36 Piraeus, Greece We leave from Port Canaveral in 3 days for an 8 day 7 night cruise. MSC has been helping customers to ship cargo to and from the USA since 1971. To activate purchasing with the Cruise Card, Guests must either register their credit or debit card at the check-in or onboard at the Cruise Card Activation Points (only available on certain ships), or by leaving a cash deposit at the Reception - Guest Service immediately after embarkation. It is up to each entity which forms part of the supply chain to ensure that they are adhering to agricultural pest and contaminants requirements, by following the rules of each country and/or port destination. We encourage customers to submit their Shipper-Verified Gross Mass (VGM) before cargo is delivered to avoid any unexpected weighing charges being levied against the cargo at the US port of load, which will be billed to the shipper of record. King Street Wharf Sydney NSW 2000 This service is free. Sri Lanka Check-In closes 90 minutes before the ship departure time, except for American ports, where Check-In closes two hours before. The Company reserves the right to levy a fee should passengers be found smoking in non designated areas of the vessel. MSC Cruises responsibility with respect to lost, damaged, or undelivered luggage is explained in the Passenger Contract. Looking for our contact us page? loan@membersourcecu.org; Business . Please rotate your device to enjoy a better experience, Modern Slavery Act Transparency Statement. Executive Contacts. What credit\prepaid\ debits cards are accepted? Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. msc . And MSC wanted it wired in cash. Switzerland. Schedule Update - Trade Asia to USA and Canada, MSC Customer Advisory, Service updates, Asia, Americas, Schedule Update - Trade Asia to North Europe, Earthquake in Trkiye - Impacts on Operations and Services, Europe, Shipping Solutions, Inland and Logistics Solutions, MSC Customer Advisory, Service update, Asia, United States, EU Price Announcement Tradefrom India & Pakistan to Europe, Transpacfic Services Update - Amberjack & Emerald, Africa, Service update, Shipping Solutions. Phone: +36 1 4299900, MAHART TOURS specific switchblade knives, Media with immoral or seditious content, such as child pornography, Goods prohibited in the scope of economic sanctions, e.g. Is it possible to leave children on board while parents disembark for an excursion? Once registered you will automatically be directed to the activation page. Yes, the fee for the 4D cinema onboard MSC Fantasia and MSC Splendida is 6 per person. Email lax.booking@zim.com . Please rotate your device to enjoy a better experience. Loan Department. They have same cruise same days almost same price. H -1037 Budapest - Hungary If you would like any assistance, just give us a call. Sat: 9am to 1pm. C. P. 11800 Mexico D.F. Primary Contact Massimo Bergamaschi Vice President, Contact Center Operations 6750 N . Phone/ Fax: +40 (268) 471 057, Ship Travel International What medical service is available on board? Opening hours are listed in the Daily Program programme sheet which is delivered to the cabin each day. 5, office 519, MSC Krstarenja doo Open a service request in the Microsoft 365 admin center. Office Split The Transparency in Coverage final rule, released on October 29, 2020, requires health plans and issuers to publicly disclose pricing information via machine-readable files (MRF). Customer Service Import: Kimberly Giuliano (1) 925 786-1969: . Properly store and cover the pallets, dunnage, crates etc. The Company reserves the right to levy a fee should passengers be found smoking in non designated areas of the vessel. Guests should provide a copy of a medical certificate confirming their existing pregnancy. http://www.cdc.gov/zika/ Operating from four regional offices in Ipswich, London, Liverpool and Glasgow, supported by our national team across the UK, we're committed to delivering customer excellence and finding the best solution for your cargo. Marcelo T. de Alvear 624 - 1 Piso In some cases, however, closer examination may be necessary and replies may take several days. Specialty Crop Trade Council Carrier of the Year 2021, TopOcean Outstanding business partner 2020, Carrier of the Year 2018-2019 Bobs Discount, AIT Worldwide Logistics Diamond Ocean Carrier of the Year 2020, Absinthe (if not compliant with specific regulations), Ceramic tableware the lead content in the glaze of which exceeds a certain limit, Jadeites or rubies (whether contained in jewellery or not) mined in Myanmar, Gold coins if originating in specific countries (e.g. Export. Send us a message or call (630) 833-0300. Accepting the U.S. Coast Guards declared equivalency, whereas they have confirmed that the existing terminal weighing practice for on-dock scales in the United States is compliant with SOLAS regulation, all U.S. marine terminals are now allowed to use their certified scales to record the VGM. Members can update or confirm the contact details in the MSC Voyagers Club online personal area or through the Web Check-in. No, although food or drinks may be bought on board. CC Help Jenn Babies in nappies are not allowed in the water and children under 16 must be accompanied by an adult. Mr. Vago began his career in the family business, Franco Vago SpA, one of Italy's leading transport companies. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Update 2/17/23, 1 day after cancelling, the refund is back on our credit card. In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays. Yes, provided that they are fully independent. However, if you think Costa will be any better, think again. Yes. Our huge menu selection is designed according to children's tastes as well as their nutritional needs. Please be aware that MSC does not assume responsibility for advising guests of required travel documents or travel advisories. Elliott Report. Prior to reaching the cruise terminal, guests are advised to label their luggage using the tags received with the cruise ticket, and hand it to MSC staff at the terminal. What is Satellite Internet Access and how does it work? MSC delivers a professional, efficient service, tailored to the specific needs of your business. Bd Decebal, nr.14, Bucuresti, Romania, Email: rezervari@perfectjourney.ro Are there parking facilities at the pier? Otherwise insurance must be taken out with MSC Cruises. 4 - A global concern, and a matter of shared responsibility,by highlighting the importance of the role through collaboration and partnership with authorities with the goal of awareness, to prevent and to maximize the communication and preventive actions by each stakeholder. Scooters must be stored and batteries recharged in your cabin which is fitted with 110V sockets (US type sockets) and 220V sockets (German type sockets)avoiding to connect when using the hairdryer. Were here to help you in any way we can. The luggage will be collected and delivered directly in the terminal building during disembarkation. Phone: +371 67331675 For cruises in the Caribbean, South America and South Africa, as well as MSC Grand Voyages going to Europe and to Australia, the onboard currency is the US Dollar ($).The onboard currency for MSC Virtuosa summer season cruises through October 2023 will be the British Pound (). 2023 MSC Cruises S.A. All rights reserved. No credit card required. Lou Karcanes (1) 609 254-5981 Management Team Contact Information Scope Contact Name Email Phone Number; Customer Service- Export: Wilson Baker: wilson.baker@oocl.com . 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