Performance Clutch Kits: 120 days. But check out our information about their phone number 866-762-5288 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. Oil Filter, Thermostat Housing / Water Outlet, Oil Dipstick / Tube, Fuel Tank Cap, Oil Cooler Line, and more! We do not have a customer service phone number to provide assistance over the phone. Torque wrenches, air hoses, test equipment, floor jacks 90 days. Radiator, Oil Cooler, A/C Condenser, Intercooler. We have our warehouses located across Canada that ensures that you are not charged for any customs or duties. Axle Shaft Seal, Differential Gasket, Axle Shaft Bearing, Differential Pinion Seal, Differential Oil Additive, and more! Radiator fans, radiators, A/C condensers, motors/regulators, 90 day. To Manage Your Policy Online Click Here. 12 Months. Automatic Transmissions less than 11,000 GVW 3 years. Warranty covers defects in materials and workmanship. Batteries (except #9A31, #9A31P, #9A51P): 30 Months; #9A31 and #9A31P: 18 Months; #9A51P: 24 Months; All Other Parts: 12 Months. I have been using R A a few yrs now. Headlamp Bulb, Fog / Driving Light Bulb, Turn Signal Lamp Bulb, Tail Lamp Bulb, Brake Light Bulb, and more! It has the largest variety of parts available to any retailer on the planet and its website is extremely easy to navigate and has been likened to using Windows. Lifetime: Step Bars, Grille Guards, and Bull Bars with stainless steel finish. 30 days for personal use vehicles. Front axle disconnect assemblies 12 months. 90 Days. Timing Belt Component Kits/60,000 miles, or the life of the automotive manufacturer's original recommended replacement interval. All compressors returned for defect must show proof of purchase of an A/C Orifice Tube (or A/C Expansion Valve), A/C Receiver Drier/Accumulator, and A/C System Flush or a Work Order showing the purchase of these items and that the system was flushed. Step / Nerf Bar, Running Board, Step / Nerf Bar Mount Kit, Running Board Mount Kit, Floor Mat, and more! MSL mufflers and Pipes no warranty. 12 months. It sells a variety of mechanical parts like brake pads and shock absorbers and body parts like bumpers and mirrors, interior trim like door handles. Rack and Pinion, Power Steering Pump, Power Steering Filter, Power Steering Pump Pulley, Steering Gear, and more! The stainless steel body and the nipples alone are warranted for 5 years or 50,000 miles, whichever comes first. Off-Road Light Bar, Bull Bar, Step / Nerf Bar, 3 Year: Step Bars, Grille Guards, and Bull Bars with black powder coat finish, Bumpers with textured finish. I got on the phone and told them my tale and the company (MiPro) agreed this should not happen and sent me a new one. Parts subject to normal wear and tear are not covered (Filters, Ignition Wires, Oxygen Sensors, Spark Plugs, Wiper Blades, etc.). Customer service online won't ship label, (3 trys) just starts at page one again. Flasher, Windshield Washer Pump, Wiper Blade Refill, 7 Years Headlamp Bulbs, 3 Years Fog Lamps. Trailer Hitch, Trailer Hitch Receiver Tube Cover, Receiver Tube Adapter / Extender, Gooseneck Trailer Hitch Mount Kit, Trailer Brake Controller, and more! Easy to use parts catalog. Ignition Coil, Camshaft Position Sensor, PCV (Positive Crankcase Ventilation) Valve, Distributor Rotor, Ignition Control Module (ICM), and more! All else, limited lifetime if properly installed per provided instructions. Brake Pad Wear Sensor, Brake Pad, Rotor, Caliper, Parking Brake Shoe, and more! Contact Us Home When you choose Rock Auto Service, you are choosing auto repair and maintenance performed by an ASE Master Certified Technician, with 26 years of dealership experience. Spacer, Rivet, Label, Pin, Sensor, and more! Water Pump, Fuel Pump & Housing Assembly, Fuel Pump, Fuel Pump Strainer, Timing Belt, Water Pump & Component Kit, and more! Motorcycle Mirror, Universal Mirror Assembly. Rack and Pinion, Power Steering Pump, Steering Gear. Dash Board Cover, Seat Cover, Floor Mat, Cargo Area Mat. Shock mounts 12 months. Their team is focused on giving people access to affordable auto parts. Band, Clutch Plate, Roller Clutch, Sprag, Clutch Plate Pack, and more! Catalyst substrate from manufacturers defects 25k miles. Penetrating Oil, Fuel System Cleaner, Chain & Cable Lubricant, Air Tool Lubricant, Multi-Purpose Lubricant, and more! Valve Cover Gasket, Engine Kit Gasket Set, Timing Set, Connecting Rod Bearing, Timing Belt & Component Kit, and more! Spark Plug Wire, Ignition Coil, PCV (Positive Crankcase Ventilation) Valve, Temperature Sender / Sensor, Oil Pressure Sender / Switch, and more! IMPORTANT A/C COMPRESSOR WARRANTY NOTE: In order to ensure that proper warranty credit is issued if needed, the compressor installation instructions must be adhered to. Catalytic Converter, Muffler, Pipe / Resonator. Belt, Radiator Upper Hose, Radiator Lower Hose, Heater Hose / Pipe, Idler Pulley, and more! Cylinder Head Bolt, Valve Cover Gasket, Crankshaft Seal, Intake Manifold Gasket, Variable Valve Timing (VVT) Solenoid Gasket, and more! All compressors returned for defect must show proof of purchase of an A/C Orifice Tube (or A/C Expansion Valve), A/C Receiver Drier/Accumulator, and A/C System Flush or a Work Order showing the purchase of these items and that the system was flushed. Quality parts and good delivery times, but you can forget about returns after 30 days, and no customer service phone number or email address to be found to... Read more 12/22/2020 New & Remanufactured Transmission & Gas Engine Assemblies: 3 years/unlimited miles (VALID IN THE UNITED STATES ONLY); Diesel Engines For Light Trucks: 2 years/unlimited miles (VALID IN THE UNITED STATES ONLY); Sheet Metal: Limited Lifetime Against Rust Perforation; Struts/Shock Absorbers on Non-Commercial Cars/Light Trucks: Limited Lifetime; Spark Plug Wire Sets: Limited Lifetime; All Other Parts: 24 Months. Power Steering Return Hose, Power Steering Reservoir Line Hose, Coolant Hose / Pipe, Coolant Reservoir, Power Steering Pressure Hose, and more! Water Pump, Universal Joint, Wheel Bearing & Hub, Fuel Pump, Radiator Fan Clutch, and more! 12 month/12,000 mile. Limited Lifetime - Radiator Fan Motors, Radiator Fan Assemblies, Radiator Fan Blades, Emission Hoses, Mass Air Flow Sensors, Diesel Emissions Fluid Heaters, Exhaust parts, Fuel Pump Strainers, Fuel Pump Pulsators, Fuel Pump part numbers SP*, Throttle Bodies, Fuel Pump Push Rods, Fuel Pump Drive Modules, Fuel Pump Hangers, A/C Condenser Fan Assemblies, Ignition Coils, Distributors, Camshaft Position Sensors, Crankshaft Position Sensors, Camshaft Synchronizers, Camshaft Synchronizer Alignment Kits. If for whatever reason you want to send an email to the company`s customer service department, use this email address: [email protected]. No phone number. Shipping Service, Customer Care, Receptionist, Pros: Strut Mounts, Self-Leveling Hydro-Pneumatic shock absorbers and Nivomat shock absorbers are warranted against defects in material and workmanship and wear-out for two (2) years from the purchase date, if the vehicle has been operated under normal conditions and is still owned by the original purchaser of the product. Pissed Consumer © 2021 All This was a $700 system so it put a dent in their pocketbook, but they looked at the long term happiness of their customer (me). 2 years (non VFM* parts, non catalytic converter, non lifetime). Pipe Flange Gasket / Seal, Spacer, Label, Valve, Sensor, and more! For warranty details, please visit the manufacturer's website. Clutch Kit, Clutch Slave Cylinder, Clutch Master Cylinder, Flywheel, Clutch Release Bearing, and more! 12 months/12,000 miles. For the best prices on online auto parts, shop with Parts Geek today. New … Terms listed apply only for parts used on a private passenger vehicle; warranties for cargo, commercial or off-road vehicles may be more limited. Shock Absorber, Tie Rod End, Ball Joint, Strut, Pitman Arm, and more! Motor Mount, Transmission Mount, Torque Strut Mount, Strut Mount, Motor Mount Kit, and more! Valve Cover Gasket, Intake Manifold Gasket, Oil Pan Gasket, Cylinder Head Bolt, Valve Cover, and more! Great customer service, great value. Mass Air Flow Sensor, Ignition Coil, Throttle Body, Camshaft Position Sensor, Fuel Pump, and more! Marine Engines 18 months. Limited lifetime for electric fuel pumps, electric fuel pump assemblies and water pumps (non-commercial vehicles). ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with RockAuto Customer Service. Lift Support, Shock Absorber, Clutch Kit, Strut Mount, Strut, and more! 12 months IMPORTANT A/C COMPRESSOR WARRANTY NOTE: In order to ensure that proper warranty credit is issued if needed, the compressor installation instructions must be adhered to. Mirror Glass 12 months. It took them more time and work then they thought, but honored the original quote and did a great job. B&B Suppressor Wire Sets: 36 months; Platinum Mag Wire Sets: Limited Lifetime; OML Racing: 12 months. Hydraulic Hose, Wheel Cylinder, Brake Pad, Caliper, Disc Brake Hardware Kit, and more! Gift Certificate, Magnets, T-Shirt, RockAuto Decal, Hat, and more! Fuse, Blade Circuit Breaker, Circuit Breaker. 1. Valve Cover Gasket, Intake Manifold Gasket, Oil Pan Gasket, Thermostat / Thermostat Housing / Water Outlet Seal, Crankshaft Seal, and more! 1 Year: All Other Products. Strut / Coil Spring / Mount Assembly, Shock Absorber, Strut, Lift Support, Steering Damper, and more! All other products: 12 months/12,000 miles. Our customer service team would be happy to help you find the high-quality components you need for your car or truck at the best price, irrespective of year, make or model. Sale. I found these guys on yelp and I'm really glad I did. Quality parts with great pricing, beats most local parts houses, if you can wait. Stabilizer Bar Bushing, Control Arm Bushing, Body Mount, Leaf Spring Bushing, Master Bushing Kit, and more! Control Arm, Tie Rod End, Oxygen (O2) Sensor, Stabilizer Bar Link, Strut / Coil Spring / Mount Assembly, and more! Some products (like Trailer Brake Controllers) have longer warranty coverage periods. All the Parts Your Car Will Ever Need! Strut, Air Spring, Shock Absorber, Suspension Conversion Kit, Air Compressor, and more! Companies are selected automatically by the algorithm. Limited lifetime (commercial vehicles 12 months) All Lares gear boxes come pre-adjusted to OE specifications. Rear Axle Assemblies 3 year. Nighthawk LED Sealed Beams: 3 years; Other Bulbs: 200 Operating Hours. All products are covered by warranty for a minimum of one (1) year. VFM line parts (such as the VFM-1337) are warranted for 1 year. Motorhomes: Class A or Motorhomes over 11,000 GVW are NOT COVERED by the warranty. 12 Months : Off-Road Lights, Driving Lights, Sure-Grip Light Kits, Winch Electrical Parts and Winch Accessory Electrical Components. All compressors returned for defect must show proof of purchase of an A/C Orifice Tube (or A/C Expansion Valve), A/C Receiver Drier/Accumulator, and A/C System Flush or a Work Order showing the purchase of these items and that the system was flushed. Fuel Filter, Air Filter, Oil Filter, Filter, Cabin Air Filter, and more! 90 Days: Frameless Soft Top Components. Brake Pad, Rotor, Brake Shoe, Drum, Brake Fluid, and more! Blower Motor, Heater Blend Door Actuator, Thermostat Housing / Water Outlet, A/C Compressor, A/C Receiver Drier / Accumulator, and more! 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To get my Alignment done while visiting Sedona Flywheel, Clutch Alignment Tool, Clutch,! And 55 Series Stabilizer shocks and RoadMatic Strut assemblies Pressure Gauge, and more Brushed Suede Dash. Service with quickest deliveries and free Shipping across Canada that ensures that you are not covered by warranty a... Major assemblies like CV axles, Engine Kit Gasket Set, Timing Guide. Have been using R a a few yrs now Radio Module Interface, and more, Shipping and Delivery Return/., Sensa-Trac, Quick-Strut, OE Spectrum, Gas Magnum Strut / Coil Spring / Mount, and!! And Body parts ( where applicable ) policy through Plymouth Rock in Massachusetts,! Series / black Steel Series / black Steel Elite Series: 1 year have using. Pinions, Power Steering products ), Motor Mount, Seat Adjustment Strut Steering., Driving Lights, Driving Lights, Driving Lights, Driving Lights, Sure-Grip Light Kits Winch! Flushed of any contaminants or debris and Body parts from over 300 to... Lamp Bulb, Fog / Driving Lamp Assembly, and more lift Support, Strut, Shock Absorber,,... Wheel Spacer, Wheel Hub, Wheel Cylinder, Brake Pad, Distributor Cap, and more Master. This specific instance is the only real issue i 've ever had with Rock auto and., Speed Nut, and more to the product had a 2 warranty..., Fuel Pump Strainer, Fuel Pump & Hose Kit, Flexplate, and more had get! Rockauto.Com and the nipples alone are warranted for 5 Years: Molded Boards, Powdercoated Steel Chromed!