Business operations will resume Monday, January 3, 2022. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Dont have an EZ TAGaccount? If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Call Center [HCTRA] $15.75 /hr. color: #376d7d !important; I have a disabled vet plate or other plate that allows for free tolls? } Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. This is not an error with the BancPass system. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. } Please allow 24 hours for a customer service agent to respond to emails. 281-875-EASY (3279) You may visit their website or send an . Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Haddington, Scotland, United Kingdom. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. 3872. Ability to speak and type at the same time. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. HCTRA Harris County Toll Road Authority. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. Howeveryou identify and whatever your background, we encourage you to apply today. Other payments may have a fee, which will be clearly displayed before checkout. The only fee you will pay BancPass is when you choose to reload your account. } No endorsement has been given nor is implied. Useful Information for HCTRA Customers . Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. } download the app and log into your account using the same username and password Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. HCTRA Customer Service Closed Published on: February 15, 2021. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Place/answer phone calls to the customer answering EZ Tag questions. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. | Wilshire North Houston Hours/. established on your HCTRA.org log in. DONATE NOW! Position requires ability to work in a very structured environment with a diverse workforce. Managing your EZ TAG account just got easier. For example, if a User wants to reload $20, the User will be charged $22. } Login to your EZ TAG account. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. You may notice that you have taken trips that have not posted to your account yet. They understand our culture and the positions we have open and provide candidates the fit it well. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. See all the best ways overall to get in contact with EZ TAG ASAP. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Roadside Assistance. var __noconflict = true; In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Prior experience in a customer service-related role. Important: All applicants must complete the assessment. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Would you like to stay logged on? Login. 281-875-3279. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. Check your account activity. Optional For Hilton Honors related questions or issues. In addition to this page, follow us on Twitter to get the latest news and updates! Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Please contact customer support if you require additional assistance. Never worry about a negative balance, violations, fines, or fees. to start. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. By Travis_McGee . Are you logging into your TxTag account for the first time on our new website? .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Mar 01 2023. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Login - Harris County Toll Road Authority when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . For quicker assistance, please have one of the available items below ready when contacting HCTRA. Very friendly employees easy to communicate with and have questions answered. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. So, Ive pretty much given up. color: #376d7d; Out-of-state license plate transactions may take up to 30 days to post online. The best way to manage your account is by downloading the app. Contact Us. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Occasional ability to work extended hours to accommodate case load demands. Be safe from hackers and unwanted bills. preview. Please allow 24 hours for a customer service agent to respond to emails. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. It is also up to the User to adhere to all Toll Operator requirements. - Leading role in assigning and receiving I.T. We have over 1,000,000 users and companies will listen to us. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Job Description & How to Apply Below. View News Archive. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Last Modified May 6, 2020. Open an account. Support Phone. RT @HCTRA: Today's the day! } Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Ability to use calculator, having above-average mathematical skills. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Sign up First time to login? Funds are available immediately and you may drive the road after reloading. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 1485. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. . } All Rights Reserved. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Houston, Texas, United States. HCTRA - Violation Collections Department/Collections. .hmg-jb-alert-info, .hmg-jb-alert-success { Listed below are our top recommendations on how to get in contact with EZ TAG. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . You may visit their website or send an email request by clicking HCTRA Email Support. I can't find my paper bill. Your job seeking activity is only visible to you. .script("/js/nouislider.min.js").wait() Purchase your BancPass Toll Sticker online or at participating retailers. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Logos and other trademarks within this site are the property of their respective owners. #jb-user-account-nav>li.active>a { Hours may vary based on the business needs of the HCAO. 1st. Learn more in our Cookie Policy. window.location = location.href.replace(/^http:/, 'https:'); . If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Wasn't able to add my car due to an unspecified error. Your Contact Information. Where are my transactions? Users can even use credit cards to replenish their account. Resource Staffing s team has not let me down once with our staffing needs. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Reach out to the HCTRA team using the information below. 1 follower 1 connection. Customer Service. Your real card info stays hidden. } I missed two days of work, but she was so nice to call me and check up on me. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. checkSSL(); Toll amount owed is typically available within 7-10 business days of your trip. X | CLOSE. Toll Operators have different rules, laws, and requirements for driving their roads. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . What happens if I fail to register my License Plate as required? I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. More Harris County Toll Road Authority FAQs. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. . background-color: #376d7d; document.write("